Complaints

Customer resources

If you are experiencing issues with Washington Healthplanfinder™ or need help with your application, please contact our Customer Support Center at 1-855-923-4633.

Local resources in your community are available both online and in-person to answer your questions and help get you enrolled.

Do you have feedback for Washington Healthplanfinder™? Let us know how we can improve your experience. Share your feedback here.

Apple Health

If you need assistance with your Apple Health coverage, visit the Washington Health Care Authority, call 1-800-562-3022, or submit a question online.

Health and dental coverage complaints

If you have a complaint about your health or dental benefits or coverage, please contact your insurance company directly. You can also contact the Office of the Insurance Commissioner to file a complaint about your health care benefits, coverage, or insurance company. 

Problem with tax forms

If something does not seem right on your 1095-A, you can fill out a correction request or contact the Washington Healthplanfinder™ Customer Support Center at 1-855-923-4633.

Language resources

Everyone has a right to free help and information in their own language. To speak with someone for free in a language you understand, call 1-855-923-4633. For more information, visit Language Resources.

File a Complaint

If our customer support network hasn’t resolved a problem, and you’d like to file a complaint, fill out the complaint form below.

File a Provider Directory Comment

If you have found an issue with your plan, network or provider/facility, fill out the form below.

Error Reporting for the BetterDoctor Provider Directory

  • Name of the provider you are inquiring about.
  • Name of the insurance carrier you are inquiring about.
  • Name of plan you are enrolled in.

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