Time is running out! Open enrollment ends Dec. 15.

Washington Apple Health enrollment is year round.

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Feedback & Complaints

Customer Resources

If you’re experiencing issues with Washington Healthplanfinder, please contact the toll-free Customer Support Center at 1-855-923-4633 or a local navigator or broker.

Issues with Washington Apple Health

Visit the Washington Health Care Authority for information on Washington Apple Health or submit a question online.

Issues with Your Insurance Company

If you have a complaint about your health or dental benefits or coverage, please contact your insurance company directly. You can also contact the Office of the Insurance Commissioner to file a complaint about your health care benefits, coverage, or insurance company. 

Language Resources

Everyone has a right to free help and information in their own language. To speak with someone for free in a language you understand, call 1-855-923-4633. For more information, visit Language Resources.

1095-A Corrections

If something doesn’t seem right on your 1095-A, you can fill out a correction request or contact the Washington Healthplanfinder Customer Support Center at 1-855-923-4633. To fill out a correction request, visit 1095-A Correction Requests.

File a Complaint

If our customer support network hasn’t resolved a problem, and you’d like to file a complaint, fill out the complaint form below.

Complaint Form

File a Provider Directory Complaint

If you have found an issue with your plan, network or provider/facility, fill out the form below.

Provider Directory Complaint

Error Reporting for the BetterDoctor Provider Directory
  • Name of the provider you are inquiring about.
  • Name of the insurance carrier you are inquiring about.
  • Name of plan you are enrolled in.