Contact Us

Customer Support Center

For help with your Washington Healthplanfinder application or to get answers about coverage, call our Customer Support Center. Help is available in 175 languages. Language and disability accommodations are provided at no cost.

  • Toll-free: 1-855-923-4633
  • TTY: 1-855-627-9604
  • Hours: 7:30 a.m. to 7:00 p.m. Monday – Friday
    Closed Monday, May 31, 2021 (Memorial Day)

Contact Customer Support

Use this form for help with general questions or information. Please do not include personal information like: social security number, date of birth, medical conditions or treatments. In most cases, you should expect a response within 1 to 3 business days. To protect your privacy, we will not reply to emails that include personal information.

If you’ve already contacted Washington Healthplanfinder regarding an issue with your application, please be aware that it may take time to review your issue.

Get Free, In-Person Help

Navigators and brokers provide free, in-person help signing up for coverage.

Washington Apple Heath (Medicaid)

For questions about your Washington Apple Health eligibility, coverage, claims, or billing, call the Washington State Health Care Authority.

Contact Your Health or Dental Insurance Company

You should contact your health or dental insurance company directly for help with:

  • Paying your monthly premium
  • Coverage claims and benefits

Bridgespan: 1-855-857-9944, 6 a.m. to 6 p.m. Monday – Friday

Community Health Plan of Washington: 1-800-930-0132, 8 a.m. to 5 p.m. Monday – Friday

Coordinated Care: 1-877-687-1197, TTY/TDD: 1-877-941-9238, 8 a.m. to 5 p.m. Monday – Friday

Delta Dental: 1-800-526-8323, 7 a.m. to 5 p.m. Monday – Friday

Dental Health Services: 1-855-495-0906, 8 a.m. to 5 p.m. Monday – Friday

Dentegra: 1-800-471-0284, 7:15 a.m. to 8 p.m. EST Monday – Friday

Kaiser Foundation Health Plan of Washington (formerly Group Health Cooperative): 1-800-290-8900, 8 a.m. to 5 p.m. Monday – Friday

Kaiser Northwest: 1-800-813-2000, 8 a.m. to 6 p.m. Monday – Friday

LifeWise WA: 1-800-592-6804, 8 a.m. to 5 p.m. Monday – Friday

Molina: 1-888-858-3492, 8 a.m. to 5 p.m. Monday – Friday

Premera: 1-800-722-1471, 8 a.m. to 5 p.m. Monday – Friday

Regence: 1-888-344-6347, 6 a.m. to 6 p.m. Monday – Friday

Problems with an Insurance Company

File an Appeal About Your Eligibility

You have the right to request an appeal if you think your eligibility decision is wrong.

Report Compliance Concerns or Suspected Fraud

Medicare Issues

Tribal Liaison

Washington Health Benefit Exchange Website

*This is not a Washington Healthplanfinder customer support resource.