Contact Us

Customer Support Center

Questions? We have answers! Connect with our Customer Support Center, get answers to common questions, and more.

Phone: 1-855-923-4633

TTY/TDD: 1-855-627-9604

You have a right to information in your language. This is why we provide support in more than 200 languages. You can ask for an interpreter by phone, find support in your area by language or request translated materials. These services are free to you.

Business Hours

Monday–Friday: 7:30 a.m.–5:30 p.m.

Contact Customer Support

If you’ve already contacted Washington Healthplanfinder regarding an issue with your application, please be aware that it may take time to review your issue.

Get Free, In-Person Help

Navigators and brokers provide free, in-person help signing up for coverage.

Washington Apple Heath (Medicaid)

For questions about your Washington Apple Health eligibility, coverage, claims, or billing, call the Washington State Health Care Authority.

Contact Your Health or Dental Insurance Company

You should contact your health or dental insurance company directly for help with:

  • Paying your monthly premium
  • Coverage claims and benefits

Bridgespan: 1-855-857-9944, 6 a.m. to 6 p.m. Monday – Friday

Community Health Plan of Washington: 1-800-930-0132, 8 a.m. to 5 p.m. Monday – Friday

Coordinated Care: 1-877-687-1197, TTY/TDD: 1-877-941-9238, 8 a.m. to 5 p.m. Monday – Friday

Delta Dental: 1-800-526-8323, 7 a.m. to 5 p.m. Monday – Friday

Dental Health Services: 1-855-495-0906, 8 a.m. to 5 p.m. Monday – Friday

Dentegra: 1-800-471-0284, 7:15 a.m. to 8 p.m. EST Monday – Friday

Kaiser Foundation Health Plan of Washington (formerly Group Health Cooperative): 1-800-290-8900, 8 a.m. to 5 p.m. Monday – Friday

Kaiser Northwest: 1-800-813-2000, 8 a.m. to 6 p.m. Monday – Friday

LifeWise WA: 1-800-592-6804, 8 a.m. to 5 p.m. Monday – Friday

Molina: 1-888-858-3492, 8 a.m. to 5 p.m. Monday – Friday

Premera: 1-800-722-1471, 8 a.m. to 5 p.m. Monday – Friday

Regence: 1-888-344-6347, 6 a.m. to 6 p.m. Monday – Friday

Problems with an Insurance Company

File an Appeal About Your Eligibility

You have the right to request an appeal if you think your eligibility decision is wrong.

Report Compliance Concerns or Suspected Fraud

  • Phone: 1-844-586-9350
  • Email: [email protected]
  • Mail: P.O. Box 1757, Olympia, WA 98507

Medicare Issues

Tribal Liaison

Washington Health Benefit Exchange Website

*This is not a Washington Healthplanfinder customer support resource.