Our Mission

The Washington Health Benefit Exchange seeks to redefine people’s experience with health care. Our mission is to radically improve how Washington residents secure health insurance through innovative and practical solutions, an easy-to-use customer experience, our values of integrity, respect, equity and transparency, and by providing undeniable value to the health care community.

Our Objectives:

  • Increase access to affordable health plans
  • Organize a transparent and accountable insurance market to facilitate consumer choice
  • Provide an efficient, accurate, and customer-friendly eligibility determination process
  • Enhance health plan competition on value: price, access, quality, service, and innovation