Individual market open enrollment starts Nov. 1; preview available now on Washington Healthplanfinder

Key Dates

• Now through Oct. 30, all Washingtonians can preview and compare plans available in 2024.
• Open enrollment is Nov. 1, 2023, through Jan. 15, 2024. For coverage to begin by Jan. 1, 2024, enrollment must be completed by Dec. 15.
• The Exchange’s Customer Support Center will be closed, and the Washington Healthplanfinder website will be down on Oct. 31, as we load plans for open enrollment, beginning Nov. 1.

All Washingtonians are invited to shop, compare, and sign up for a qualified health plan (QHP) through Washington Healthplanfinder starting Wednesday, Nov. 1 through Jan. 15, 2024.  Washington residents seeking health insurance on the individual market or Medicaid can visit wahealthplanfinder.org now through Oct. 30 to preview plan offerings and price points.

“Everyone needs health insurance to access the care that they need to stay healthy and to protect themselves from financial ruin in the event of a serious illness or injury. Now is the time to plan for your coverage for 2024,” Washington Health Benefit Exchange CEO Ingrid Ulrey said. “We are excited to renew more than 200,000 current customers and welcome in new customers. Visit wahealthplanfinder.org to review the choice of plans offered in your area and your eligibility for affordable Cascade Care plans.”  

Many Washington Healthplanfinder customers will benefit from savings if they renew in or switch to a Cascade Care Silver or Gold plan during open enrollment.

Navigating health insurance options can be complicated and challenging. In addition to shopping on-line at wahealthplanfinder.org, customers can call the Customer Support Center at 1-855-923-4633, for remote support in multiple languages, or be connected with an in-person assister or broker in their community. 

Starting this year, all Washingtonians, regardless of citizenship status, will have the opportunity to purchase health insurance through Washington Healthplanfinder. 

“Currently, 23% of the state’s uninsured population are people who are undocumented,” Ulrey said. “Enabling this community to purchase coverage through Washington Healthplanfinder is a critical step to ensure that everyone has access to the health care they need.” 

Due to federal restrictions, people without lawful presence will not be eligible for federal subsidies, but may be eligible for Cascade Care Savings, a state-funded subsidy available to all individuals and families in Washington who make 250% of the federal poverty level or less — $33,975 per year for a one-person household and $57,575 for a three-person household. 

How to get help

• Shop online at wahealthplanfinder.org. 
• Call the Customer Support Center at 1-855-923-4633
• Ask the call center or visit Support in Your Area to find an in-person assister near you. 

Washington Healthplanfinder’s Customer Support Center will have extended hours during open enrollment. The center will be open and ready to aid customers from 7:30 a.m.–7 p.m., Monday through Friday; closed on the weekends and holidays. These hours go into effect Nov. 1, 2023, and end Jan. 31, 2024. The following adjustments were made to the center’s schedule; extended hours are subject to change: 

Additional open hours:

• Dec. 9, 10 a.m. to 2:30 p.m.
• Dec. 15, 7:30 a.m. to midnight
• Dec. 16, 10 a.m. to 2:30 p.m.
•  Jan. 14, 10 a.m. to 2:30 p.m.
• Jan. 15, 7:30 a.m. to midnight

Closed on the following days:

• Nov. 24-25 – Thanksgiving and Native American Heritage Day 
•  Dec. 25 – Christmas Day
•  Jan. 1 – New Year’s Day

Reminders: Enrollment is offered year-round to individuals and families through Washington Apple Health (Medicaid). Customers enrolled in Apple Health will receive a notice of 60 days before the month they enrolled in or renewed their coverage last year.

About Washington Healthplanfinder

Washington Healthplanfinder is an online marketplace for individuals and families in Washington to compare and enroll in health insurance coverage and gain access to tax credits, reduced cost sharing and public programs such as Medicaid. Open enrollment for Washington Healthplanfinder is from Nov. 1, 2023, to Jan. 15, 2024. Enrollment reports and data are available from Washington Health Benefit Exchange.

About Washington Apple Health

In Washington, Medicaid is called Washington Apple Health. Free or low-cost coverage is available year-round for those who qualify. Since the Affordable Care Act launched in October 2013, more people have access to preventive care, like cancer screenings, treatment for diabetes and high blood pressure, and many other health care services they need to stay healthy. Apple Health clients enroll and renew online using Washington Healthplanfinder. Apple Health is administered by the Washington State Health Care Authority, www.hca.wa.gov.

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