Customer Support Center
To get help with your Washington Healthplanfinder application or to get answers about health coverage, you can call the Customer Support Center. Help is available in 175 languages. Language and disability accommodations are provided at no cost.
- Toll-free: 1-855-923-4633
- TTY: 1-855-627-9604
- Hours: 8 a.m. to 5:30 p.m. Monday – Friday
- Email: email@example.com
If you’ve already contacted Washington Healthplanfinder regarding an issue with your application, please be aware that it may take time to review your issue.
Get Help From a Broker or Navigator
Navigators and brokers provide free, in-person assistance enrolling in a health plan. Enter your zip code in our search tools to find a navigator or broker near you.
Learn more about our Customer Support Network.
Washington Apple Heath (Medicaid)
You should contact the Health Care Authority if you have questions about your Washington Apple Health eligibility, coverage, claims, or billing.
- Washington Apple Health Eligibility: 1-855-623-9357 or submit questions online
- Washington Apple Health Coverage, Claims & Billing: 1-800-562-3022, submit questions online, or find local help
Contact Your Health or Dental Insurance Company
You should contact your health or dental insurance company directly for help with:
- Paying your monthly premium
- Coverage claims and benefits
- Reporting changes in contact information (email address, mailing address)
Bridgespan: 1-855-857-9944, 6 a.m. to 6 p.m. Monday – Friday
Columbia United Providers: 1-800-315-7862, 8 a.m. to 5 p.m. Monday – Friday
Community Health Plan of Washington: 1-800-930-0132, 8 a.m. to 5 p.m. Monday – Friday
Coordinated Care: 1-877-687-1197, TTY/TDD: 1-877-941-9238, 8 a.m. to 5 p.m. Monday – Friday
Delta Dental: 1-800-526-8323, 7 a.m. to 5 p.m. Monday – Friday
Dental Health Services: 1-855-495-0906, 8 a.m. to 5 p.m. Monday – Friday
Group Health: 1-800-290-8900, 8 a.m. to 5 p.m. Monday – Friday
Kaiser Permanente: 1-800-813-2000, 8 a.m. to 6 p.m. Monday – Friday
LifeWise: 1-800-592-6804, 8 a.m. to 5 p.m. Monday – Friday
Moda Health: 1-866-940-0358, 7:30 a.m. to 5:30 p.m. Monday – Friday
Molina: 1-888-858-3492, 8 a.m. to 5 p.m. Monday – Friday
Premera: 1-800-722-1471, 8 a.m. to 5 p.m. Monday – Friday
File an Appeal About Your Eligibility
You have the right to request an appeal if you think Washington Healthplanfinder’s eligibility decision about your health insurance coverage is wrong.
Washington Healthplanfinder Business Account Login Assistance
- Phone: 1-855-256-9598
- Hours: 8 a.m. to 5 p.m. Monday – Friday
- Email: firstname.lastname@example.org
Problems with an Insurance Company
- File a complaint online with the Office of the Insurance Commissioner
- Phone: 1-800-562-6900
- Get free assistance with Medicare Services
- Phone: 1-800-562-6900
Washington Health Benefit Exchange Tribal Liaison