Feedback & Complaints
Customer Resources
If you’re experiencing issues with Washington Healthplanfinder, please contact the toll-free Customer Support Center at 1-855-923-4633 or a local navigator or broker.
Issues with Washington Apple Health
Visit the Washington Health Care Authority for information on Washington Apple Health or submit a question online.
Issues with Your Insurance Company
If you have a complaint about your health or dental benefits or coverage, please contact your insurance company directly. You can also contact the Office of the Insurance Commissioner to file a complaint about your health care benefits, coverage, or insurance company.
Language Resources
Everyone has a right to free help and information in their own language. To speak with someone for free in a language you understand, call 1-855-923-4633. For more information, visit Language Resources.
1095-A Corrections
If something doesn’t seem right on your 1095-A, you can fill out a correction request or contact the Washington Healthplanfinder Customer Support Center at 1-855-923-4633. To fill out a correction request, visit 1095-A Correction Requests.
File a Complaint
If our customer support network hasn’t resolved a problem, and you’d like to file a complaint, fill out the complaint form below.
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File a Provider Directory Comment
If you have found an issue with your plan, network or provider/facility, fill out the form below.
Error Reporting for the BetterDoctor Provider Directory
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