Many Washington residents seeking health insurance coverage on Washington Healthplanfinder will see more options and changing prices when shopping this year.
This is happening because of new market entrants who are offering lower cost plans at all metal tiers. The result is that some residents will see changes to their tax credit as well as the opportunity to find new, lower cost plan options when buying coverage on the state’s marketplace.
“Given the arrival of new plans to the health insurance landscape, we are encouraging existing customers to review their current options and make sure their plan meets their needs and budget,” explained Chief Marketing Officer Michael Marchland. “The lower priced silver plans mean changes to the tax credit available to qualified customers and this may be reflected in their 2020 premiums.”
Tax credits are calculated based on the premium of the second lowest cost silver plan available to consumers that plan year. This year, new lower priced plans are available in several counties, which means consumers may see a smaller tax credit for 2020 then they had last year. However, this may be offset by the availability of new plans with lower premiums.
The Exchange highly encourages customers to update their information, take advantage of our resources, and shop plans as other affordable options may be available starting November 1. To find the Navigator or broker nearest you: use the WAPlanfinder app or go to Washington Healthplanfinder.
Available resources for coverage
- Online – Washington Healthplanfinder
- Mobile – WAPlanfinder app
- In-person assistance at enrollment centers or through brokers and navigators
- By phone: Exchange Customer Support Center 1-855-923-4633 | TTY: 1-855-627-9604
- Washington Healthplanfinder Chat
Chat will provide customers a platform to talk directly with customer support representatives—in English and Spanish—during business hours when they are logged into their user account.
Before starting the application process, gather all your information:
- Legal names of all household members
- Birthdates for household members
- Home and mailing address
- Social Security Number or immigration documents (Families which include unlawfully present immigrants may still apply)
- Income information (recent pay stubs, tax return, or W-2)
- Tax filing status
- Current health plan information
- Tribal membership (if enrolled in a federally recognized tribe)
Open enrollment for 2020 plans begins November 1 through December 15. During this time the Exchange Customer Support call center based in Spokane Valley will be open normal operating hours and ready to receive calls from 7:30 a.m.-8:00 p.m. Monday – Friday. Additionally, extended hours scheduled:
- Open on November 11 (Veteran’s Day) and November 29 (the day after Thanksgiving)
- December 1 – 10: 7:30 a.m. – 8:00 p.m.
- December 11 – 14 from 7:30 a.m. – 10:00 p.m.
- December 15 (Sunday) from 7:30 a.m. – 11:59 p.m.
- December 16 – 30 from 7:30 a.m. – 8:00 p.m.
- Open on two Saturdays in December – the 7th and 14th (hours TBD)