For Immediate Release: November 13, 2013

Washington Healthplanfinder Health Coverage Enrollment Grows to 77,000

Washington State Marketplace Sees 40 Percent Increase in Coverage Sign Ups in November OLYMPIA, Wash.

Washington Healthplanfinder today announced more than 77,000 residents have enrolled in health coverage since Oct. 1. Nearly 660,000 people have visited the site since launch and more than 145,000 people have created accounts. More comprehensive information, including county-by-county data, will be distributed tomorrow in a separate report.

Updated enrollment numbers from Oct. 1 to Nov. 7 are included below. To provide a clarification to previous reports, please note that the individuals included in the “applications completed” totals also includes individuals who have fully enrolled.

Web and Call Center Data
Unique Visitors


Total Site Visits


Page Views


Unique Page Views


Accounts Created


Call Center Volume (November)


Average Call Center Wait Times (November)

24 min

Enrollments Completed
Qualified Health Plans


Medicaid Newly Eligible/Coverage Jan. 1


Medicaid/Immediate coverage





Total Completed Applications
Total Applications



Total Applicants Included on Applications Completed*
Qualified Health Plan Applicants – QHP Only


Qualified Health Plan/Medicaid Mixed**


Medicaid Applicants Only


Total Applicants**


*Note: These numbers reflect enrollments and applications through Thursday, Nov 7. Applications completed also includes those who have fully enrolled. Individuals represented on Qualified Health Plan applications completed have selected a health plan but have not yet submitted payment. Payment is due on Dec. 23, 2013 for coverage that begins on Jan. 1, 2014.

*Note: Qualified Health Plan/Medicaid Mixed indicates applications in which at least one individual on the application is purchasing a Qualified Health Plan while others may be eligible for Medicaid.

For users who are unable to complete an application online at, please visit the Washington Healthplanfinder “Quick Tips” page on the Washington Healthplanfinder Status Center.  If children, pregnant women and family Medicaid applicants are unable to complete an application online, they can access a paper application through the Health Care Authority website.

For more information about Washington Healthplanfinder and to enroll in health coverage, please visit


Washington Healthplanfinder, Bethany Frey, (360) 688-7752

Washington Health Care Authority, Jim Stevenson, (360) 725-1915

About Washington Healthplanfinder

Washington Healthplanfinder is a new online marketplace for individuals, families and small businesses in Washington to compare and enroll in health insurance coverage and gain access to tax credits, reduced cost sharing and public programs such as Medicaid. Washington Healthplanfinder began enrolling consumers on Oct. 1, 2013, for health insurance coverage beginning on Jan. 1, 2014. The open enrollment period extends through March 31, 2014.

About the Washington Health Benefit Exchange

The Washington Health Benefit Exchange is a public-private partnership established in accordance with the Patient Protection and Affordable Care Act of 2010 (ACA) with the goal to redefine people’s experience with health care through the creation of a new health insurance marketplace for individuals and small businesses. The Exchange is separate from the state and governed by an independent 11-member board appointed by former Gov. Chris Gregoire in Dec. 2011.

About Health Care Authority

The Health Care Authority includes the two largest state health care purchasing programs – Apple Health (Medicaid) and Public Employees Benefits system, which handles state employee benefits. Under Medicaid expansion, income eligibility guidelines will increase to 138% of the federal poverty level effective Jan. 1, 2014, increasing state Medicaid rolls by an estimated 328,000 individuals.

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