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Outages & Maintenance


Washington Healthplanfinder is online.


Planned Maintenance

Washington Healthplanfinder will be unavailable for federal data services and DSHS eligibility service maintenance during the following times:

  • Wednesday, Oct. 7 at 10 p.m. until Thursday, Oct. 8 at 2 a.m.

Weekend Maintenance – Advance Notice

Washington Healthplanfinder will be unavailable for federal data services, DSHS eligibility service, and Washington Healthplanfinder maintenance during the following times:

  • Saturday, Oct. 10 at 8:30 p.m. until Monday, Oct. 12 at 6 a.m.

Customer Notices

The Customer Support Center (1-855-WAFINDER) is open from 8 a.m. to 5 p.m. Monday through Friday.

If you’re having difficulty enrolling in health coverage through Washington Healthplanfinder, you may:

  • Check out the Application Quick Tips page.
  • Check out the Contact Us page.
  • Call our toll-free Customer Support Center at 1-855-923-4633, 8 a.m. to 5 p.m. Monday – Friday
  • Contact a broker or navigator who can help you with your application. Learn more about our customer support network.

*As a reminder, children, pregnant women and family Washington Apple Health applications are processed through Washington Healthplanfinder.  If you’re unable to complete an application through Washington Healthplanfinder, you can get a paper application through the Health Care Authority website or return to when the system is available.