In-Person Assisters and Certified Application Counselors
Customers who need help completing their health insurance application through Washington Healthplanfinder can get help from the Washington Health Benefit Exchange’s network of certified in-person assisters. In-person assisters give unbiased information, at no cost, to help customers decide which health insurance option is best for them. Under the Affordable Care Act, in-person assisters cannot recommend a specific plan.
Contact information for network organizations with certified in-person assisters is available here.
Washington Healthplanfinder in-person assisters are trained and certified by the Washington Health Benefit Exchange to:
- Help individuals and families complete their Washington Healthplanfinder application and enroll in health insurance coverage.
- Support customers with cultural, linguistic, disability or other special needs.
- Explain coverage options and the availability of financial assistance to lower the cost of insurance premiums.
Certified Application Counselor
Certified application counselors are similar to in-person assisters and are located mostly in hospitals and clinics. They provide assistance to hospital patients who do not have insurance.
If your hospital is interested in having a certified application counselor contact the Exchange at email@example.com.