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Consumer Rating System

Under the Affordable Care Act as well as HB2319, the Exchange is required to implement a consumer rating system for qualified health plans. This consumer rating system is meant to help consumers shop for plans.

Exchange Board Decision

Decision Date: September 19, 2012

Description: Approval of the 9 consumer rating factors and corresponding data sources specifically to use CAHPS data for enrollee satisfaction and HEDIS data for provider reimbursement and promotion of primary care.