Consumer Rating System
Under the Affordable Care Act as well as HB2319, the Exchange is required to implement a consumer rating system for qualified health plans. This consumer rating system is meant to help consumers shop for plans.
Exchange Board Decision
Decision Date: September 19, 2012
Description: Approval of the 9 consumer rating factors and corresponding data sources specifically to use CAHPS data for enrollee satisfaction and HEDIS data for provider reimbursement and promotion of primary care.