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Status Updates & Maintenance Schedule

October 29, 2014

Washington Healthplanfinder is online with the exception of planned system outages listed below.

 

Planned System Outages

Washington Healthplanfinder will be unavailable during the following time:

  • Wednesday, Oct. 29 at 10 p.m. to Thursday, Oct 30 at 2 a.m.
  • Wednesday, Oct. 29 at 4 a.m. to 5:30 a.m. due to federal data services and DSHS consolidated backups maintenance

Users will see a message at wahbexchange.org that Healthplanfinder is closed for maintenance at this time. 

  

 

If you are having difficulty enrolling in health coverage through Washington Healthplanfinder, you may:

  • Check out the Healthplanfinder Quick Tips page.
  • Check out the Contact Us page.
  • Call our toll-free Customer Support Center at 1-855-923-4633, Monday-Friday 7:30 a.m. - 8 p.m.
  • Contact a navigator or registered broker who can help you with your application. You can view our community organizations by clicking here.

*As a reminder, children, pregnant women and family Medicaid applications are processed through Washington Healthplanfinder.  If you are unable to complete an application through Washington Healthplanfinder, you can access a paper application through the Health Care Authority website or return to wahealthplanfinder.org when the system is available.